A Social Services Navigator for County Programs

QG Connect is an application designed to close the loop between county needs and services. By connecting program data to systems and services, it centralizes client data where you can easily see what other programs they’ve been referred to and are enrolled in. Plus, it allows you to connect to other agencies to manage the progress, and get quick referrals to match them to the services that best suit their needs.

QG Connect can be used in conjunction with any case management tool or process – even basic email and spreadsheet systems.

Unique Identifier
for Each Client

Easily look up essential data about clients across organizations, so you can access everything you need, from current program enrollment to contact information and probation status. No more duplicate contact files.

Obtain Consent and Customize Referrals for Client Needs

After adding intake information, you can easily see which programs are the best fit for the client, based on their status and needs — everything from legal and medical to housing and career.

Unified Reporting
Across the Services

Get a connected view of all of the people you serve, and how much help you are providing. Run reports across all of your different case management systems across programs.

This is a section header

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr.

Manage Data Sharing Between Existing Systems

QG_QGConnect Diagram_v1_07-13-22

Manage Data-sharing Permissions

QG connect lets you manage data-sharing rules between internal departments, between external service providers, and between applications and individuals, based on rights and rules.

 Contact info
 Status in areas such as income, homelessness, disabilities, veterans, courts and legal
•  Relationships (such as children to parents/guardians, individuals relations to each other, etc.)
 Enrollment status and consent across departments
 Track transactions between systems (e.g. sent referral to training course, course is complete and response sent back to requestor)
 Consents for data sharing between participants and programs
 Manages terms of data sharing between organizations/departments


Quickly Match Intake Data to the Most Relevant and Helpful Services

After entering client information (such as their current needs, and their status for education, immigration, income, probation, and more), QG Connect provides referrals for the most relevant programs and services to help. This includes family services, job training and placement, housing, medical care, legal and court services, and educational services.

The system provides an easy way to verify their current program enrollments, so you can avoid wasting resources on redundant services.

This setup also helps increase the effectiveness of overlapping services. For instance, if a participant has an assigned mentor and starts receiving assistance through an EOP, the EOP can easily connect with the mentor.


A Portal for Participants

Participants can log in to view their information, and provide feedback on the services they’ve been getting (such as a jobs training program), allowing you to keep track of service effectiveness.

This also allows participants to find services on their own, so they have a sense of empowerment and ownership of their progress. It alerts them to applications submitted, upcoming or missed meetings, and lets them update their contact information when needed.

Learn more about QG Connect.